Returns & Exchanges
At Swyft, we want you to love your home, which is why we offer a 100-day trial period and a hassle-free return process for all our furniture. If your new piece isn't the perfect fit, we will arrange a collection and provide a full refund or exchange.
Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Disassemble your furniture and place it back into its original packaging to ensure it remains protected during transit.
Schedule a Collection
Choose a convenient date for our specialized courier team to pick up the items directly from your doorstep.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing